What Is Ledger.com/start?
The Ledger.com/start page is the official onboarding portal provided by Ledger. It gives clear, step-by-step instructions for first-time users to set up a hardware wallet. Whether you have a model with buttons, a touchscreen, or Bluetooth support, this guide covers the essentials: device initialization, firmware updates, recovery phrase, setting up a PIN, and using Ledger Live to interact with your crypto securely.
Why Use the Official Start Guide?
Using the official guide ensures that you're following Ledger’s recommended security protocols. You reduce risk from phishing, fake firmware, or using modified or unofficial companion apps. The guide emphasizes verifying device authenticity, recovering securely from the recovery phrase, and making sure software is up to date before transacting. By following the official flow, you get maximum protection for your private keys and digital assets.
Step-by-Step Setup Process
- Prepare your device and environment: Have your Ledger hardware wallet, the USB cable (or Bluetooth on devices that support it), and a computer or supported mobile device. Choose a private and clean place for initial setup.
- Download Ledger Live: Install the official application provided for desktop or mobile. The application is used to manage accounts, install apps, update firmware, and send/receive crypto.
- Initialize the device: Power on your Ledger, go through the setup prompts, choose a strong PIN, and generate a recovery phrase (also called secret recovery phrase or seed).
- Record the recovery phrase: Write down the recovery words physically (on paper or a safe backup option). Double-check that you've copied all words in correct order. Store the phrase in a secure place offline.
- Update firmware: If a firmware update is available, install it through Ledger Live. The firmware update often includes important security fixes and compatibility improvements.
- Install crypto apps: Using Ledger Live, install the applications for the cryptocurrencies you want to use. These apps reside on your Ledger device and enable managing different assets securely.
- Start using your wallet: Once setup is complete, you can view balances, receive crypto, and send transactions. Always verify onscreen details on the hardware device when confirming operations.
Security Best Practices
- Always verify the package and device authenticity. Inspect physical packaging, seals, and internal security markings.
- Never share your recovery phrase with anyone. It is the ultimate master key
- Store your recovery phrase offline, ideally in multiple secure locations, using fireproof or waterproof media if possible.
- Choose a PIN that is not easily guessable; avoid simple patterns or sequences.
- Keep your system, operating system, and Ledger Live app updated to the latest version.
- Always confirm transaction details on the hardware device’s screen, not just in the app.
Troubleshooting Common Issues
- If your device is not detected by Ledger Live, check the USB connection or Bluetooth settings, try another cable, restart the device or computer.
- If you lose or misplace your PIN, you must restore using your recovery phrase — your funds are safe if you have the phrase.
- In case of firmware corruption or failed update, use official recovery steps provided in Ledger Live’s support resources.
- If you suspect malicious activity or a phishing attempt, stop and verify you are on the official start guide and official Ledger software.
What to Expect After Setup
After completing setup, you will have a Ledger device with secure firmware, protected by PIN, with your recovery phrase securely backed up. Ledger Live will show portfolio balances, enable receiving addresses, allow you to send transactions which must be confirmed on the device, and access to installing/removing crypto apps for supported assets. Over time, you may use staking, swapping, and other features offered by Ledger Live and its supported services.
Checklist Before You Begin
- Ensure you have the hardware wallet device in hand.
- Have a clean, trusted computer or phone for setup.
- Locate your USB cable or ensure Bluetooth connectivity if applicable.
- Find a secure, private location to record the recovery phrase.
- Set aside some time without interruptions—setup takes around 10-20 minutes.